As E. Stewart Mitchell, Inc. moves forward into the 21^st century with third generation leadership, we are dependent on PEOPLE: our employees, our customers, our suppliers, and our community. We are committed to the values listed below to guide our future decisions and behaviors.

COMMITMENT TO CUSTOMER SATISFACTION: We will meet and/or exceed our customers' needs by providing superior products, services, and communication in order to build an enduring relationship built on integrity and trust.

COMMITMENT TO EMPLOYEE SATISFACTION: We will provide a safe, healthy, and open environment where ideas can be exchanged, where individual and team input at all levels will be appreciated and recognized, and where there is an equal opportunity to grow professionally and personally.

COMMITMENT TO FINANCIAL PERFORMANCE: We will manage our assets and costs to insure an acceptable return on investment for our stockholders, competitive prices for our customers, timely payment for our suppliers, and security and well paying jobs for our employees.

COMMITMENT TO HIGHEST STANDARDS OF INTEGRITY: We will be honest and ethical in all situations and will treat all individuals with dignity and respect. We will keep promises, admit our mistakes and strive to be recognized as an organization of unquestioned integrity.

COMMITMENT TO COMMUNICATION: We will create a climate where employees, customers, and suppliers share information, ideas and knowledge freely, quickly, and candidly. People will know what is expected of them and receive timely, honest feedback which in turn will develop responsible and caring relationships that will assure long-term performance and growth.

COMMITMENT TO SAFETY: We will continue to share the responsibility of safety and health. Everyone from top management to supervisors to each and every worker will take responsibility for his or her own safety and that of co -workers, customers, and the general public.